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We hope you love your order! But in case you need to make a return, our policy is:

• SHIPPED ORDERS are eligible for a REFUND within 7 days of delivery date to the original payment method. Any orders returned between 7-14 days after delivery date are eligible for STORE CREDIT ONLY. Follow this link to begin your return: Return Portal

• IN STORE ORDERS are eligible for STORE CREDIT ONLY within 14 days of purchase date. In store orders will only be accepted for return at our store locations.

Free shipping on orders over $200. Orders under $200 will be $8.99 shipping. Orders will be shipped within 1-2 business days via USPS or UPS. Orders are only shipped Monday-Friday before 11am each day.

Lucy Rose, Headquarters

504-354-1801

Lucy Rose, Metairie

600 Metairie Road, Suite A, Metairie, LA 70005  

504-218-7368

Lucy Rose, New Orleans

3312 Magazine St, New Orleans, LA 70130

504-895-0444